Any personal information or data you provide will be processed in accordance with the provisions of Data Protection Policies. By using this website you are aware that said information and data is being processed and declare that all information or data you provide are true and correspond with reality.
The User undertakes to use the Contents and Services offered by the Website appropriately, to not use them to participate in illicit or unlawful activities or those in violation of good faith and public order; to cause harm to the hardware and software of the owner of the Website, its suppliers, or third parties; to introduce or disseminate viruses over the network or any other hardware or software susceptible to any of the damage described above.
By using this website and placing orders on it, you undertake to:
Use the website solely to make legally valid enquiries or orders.
Not place any false or fraudulent orders. If it may be reasonably believed that an order of this type has been placed, we shall be authorised to cancel it and report it to the appropriate authorities.
Prices, Delivery, and Shipping and Handling
The established prices shall be applicable to the products on the date that the order is made. The prices established are final (total), i.e., they include value added tax in Spain at the legally applicable tax rate. Until full payment of the purchase price has been made, the product will continue to belong to Marinai Brand.
Shipping and handling costs shall be announced at the end of the purchase process, once a valid address has been introduced.
Delivery timelines will vary as follows:
Iberian peninsula and Balearic Islands…. 24/78 hours
Canary Islands.......................................... 48 hours/5 working days
Europe...................................................... 5 working days
USA and Canada...................................... 7 working days
Visa, MasterCard, American Express and Affinity Card may be used as payment.
In order to minimise the risk of unauthorised access, your credit card data will be encrypted. Your credit card will be charged at the time your order leaves our warehouses.
When you click “Authorise Payment” you are confirming that the credit card is yours or that you are a legitimate holder of a gift card or the card used for payment.
Credit cards shall be subject to verifications and authorisations by their issuing entity, but if said entity does not authorise the payment, we shall not be liable for any delays or lack of delivery, and we cannot formalise any contracts with you.
Promotional Vouchers and Redeeming Them
Promotional vouchers are coupons that cannot be purchased but are given out during advertising campaigns and are valid for a certain period of time.
Promotional vouchers can be redeemed once per an order and only during the established period.
Legal Right to Cancellation with Regard to Marinai Brand Products
When you purchase Marinai Brand products you have the legal right to cancellation:
- You have the right to cancel this contract without cause within a period of 14 days. The cancellation period shall expire 14 days from the time that you or a third party other than the haulier acquires material possession of the last of those products.
- In order to exercise the right to cancellation, you must notify Marinai Brand at its mailing address at Calle Agastia 74-3d 28043 Madrid, or via email to: (service(@)marinaibrand.com) of your decision to cancel the contract through an unequivocal statement (e.g., a letter sent through the mail or via email).
Consequences of Cancellation
In the event of cancellation on your part, we will refund the payments you have made, excluding shipping and handling, without any undue delays, and in all cases, within 14 days of the date on which we were informed of your decision to cancel this contract. The refund shall be made using the same payment method you used for the initial transaction, unless the contrary is expressly agreed to. You must pay shipping and handling for the return, unless said return is the result of a defect that may be attributed to us.
The products must be returned or delivered within three days, at the latest, from the time you communicate your decision to cancel the contract.
The timeline shall be considered fulfilled if you return the products before the period of three days has concluded. You are only obligated to cover depreciation to the value of the products if said depreciation is a result of inappropriate handling of the merchandise upon examining its condition, properties, and functioning. For this we reserve the right to check the products and, once they have been checked, to issue the refund.
Refunds shall be made to the account used for payment. For payments on account or prepayments, refunds shall be sent to the account used to make the payment. If you pay with credit card, the refund shall be made to the account associated with your credit card.
All the content, brands, logos, drawings, documentation, computer programs, and any other element susceptible to protection by intellectual or industrial property that is accessible on the portal correspond exclusively to the company or said elements’ legitimate owners and all rights to them are expressly reserved. Creating hypertext links (links) to any element of the Portal’s websites without authorisation from the company is expressly prohibited, provided that they are not to a Portal website not requiring identification or authentication for access or are restricted.
In any case, the portal reserves all rights it holds over content, data, information, and services. The portal does not grant the user any license or authorisation for use over its content, data, or services different from that expressly detailed in these terms and conditions for use of the portal.
These terms and conditions are subject to the provisions of Law 7/1998, of 13 April, on General Terms and Conditions of Procurement, Legislative Royal Decree 1/2007, of 16 November, approving the Consolidated text of the General Law for the Defence of Consumers and Users, Organic Law 15/1999, of 13 December, on Personal Data Protection, Law 7/1996, of 15 January on Retail Commerce, and Law 34/2002 of 11 July, on Corporate Services of Electronic Information and Commerce.
Hyperlinks contained on the Website may link to third-party websites. Marinai Bran does not assume any liability for the content, information, or services that may appear on said sites, which shall be understood to be offered for exclusively informational purposes, and under no circumstances shall they entail any relationship, acceptance, or support between us and the people or entities who own said contents or the owners of the websites where they are found.
You can contact our Customer Service team via:
We hereby inform you that you can file claims with customer service.