Cancellation and refunds
Legal Right to Cancellation with Regard to Marinai Brand Products
When you purchase Marinai Brand products you have the legal right to cancellation:
You have the right to cancel this contract without cause within a period of 14 days. The cancellation period shall expire 14 days from the time that you or a third party other than the haulier acquires material possession of the last of those products.
In order to exercise the right to cancellation, you must notify Marinai Brand at its mailing address at Calle Agastia 74-3d 28043 Madrid, or via email to: (service(@)marinaibrand.com) of your decision to cancel the contract through an unequivocal statement (e.g., a letter sent through the mail or via email).
Consequences of Cancellation
In the event of cancellation on your part, we will refund the payments you have made, excluding shipping and handling, without any undue delays, and in all cases, within 14 days of the date on which we were informed of your decision to cancel this contract. The refund shall be made using the same payment method you used for the initial transaction, unless the contrary is expressly agreed to. You must pay shipping and handling for the return, unless said return is the result of a defect that may be attributed to us.
The products must be returned or delivered within three days, at the latest, from the time you communicate your decision to cancel the contract.
The timeline shall be considered fulfilled if you return the products before the period of three days has concluded. You are only obligated to cover depreciation to the value of the products if said depreciation is a result of inappropriate handling of the merchandise upon examining its condition, properties, and functioning. For this we reserve the right to check the products and, once they have been checked, to issue the refund.
Refunds shall be made to the account used for payment. For payments on account or prepayments, refunds shall be sent to the account used to make the payment. If you pay with credit card, the refund shall be made to the account associated with your credit card.